Mazda Sales Assistant

Walser Automotive Group•Burnsville, MN

About The Position

The Mazda Sales Assistant supports dealership sales operations and front-desk functions. Depending on dealership size, the role may include some or all of the listed duties. The assistant works with funding, inventory, and sales teams to process paperwork, reporting, schedules, and customer appointments, while helping ensure Walser service processes are followed. The role also greets and directs customers, handles calls and data entry, and supports daily administrative operations. Employees are expected to uphold Walser’s core values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Exceptional listening, telephone, and computer skills.
Outstanding verbal and written communication skills.
Friendly and positive attitude.
Professional demeanor and appearance, including nametag and uniform.

Responsibilities

Work with the funding specialist to ensure complete paperwork, funding, titles, and related items.
Work with the inventory team on OEM reporting, dealer trades, inventory, and other duties.
Prepare metrics for Sales Managers to review and assist Sales Managers with reporting.
Recap deals and assist with paperwork.
Assist with monitoring hours worked, schedules, time off, and other administrative duties.
Ensure employees follow Walser service processes and scripts, and report variances to the Sales Manager.
Schedule P&L and accessories, and cleanse DriveCentric.
Assist with OEM certification and the due bill schedule; complete OEM reporting.
Greet and direct customers arriving at the dealership.
Answer incoming calls and page available sales representatives.
Scan customer information into the system; handle filing and data entry.
Receive money.
Maintain a constant supply of deal jackets for the Sales Floor.
Manage the Plate Log, including contacting customers when plates arrive, distributing plates, and conducting weekly audits.
Process the system’s print and email queue daily.
Manage incoming appointments by preparing folders and ensuring appointments are properly marked Show or No Show.
Wear safety eyewear and hard-toed, slip-resistant footwear when in dealership service departments.
Perform other duties, tasks, and projects as assigned.
Uphold Walser’s core values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded.

Benefits

Paid time off (PTO).
Career growth, advancement opportunities, mentorship, and career development.
Up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Medical, dental, and vision coverage, with access to HSA and FSA plans.
Blue Cross Blue Shield medical coverage and additional wellness benefits.
Company-paid life insurance.
401(k) program with employer match.
Paid clothing program with branded Walser apparel twice a year.
Employee discounts across products and services.
Employee Resource Groups.
Volunteer opportunities through the Walser Foundation.
Employee Assistance Program (EAP).
Referral program with referral bonuses.