Master Stylist

Ulta Beauty, Inc. • McHenry, IL

22d

About The Position

The Master Stylist engages with guests, consults with them about hair care needs, and recommends products and services. The stylist delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and adherence to operating procedures and compliance standards. The role requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs hair and related beauty services, works toward weekly sales and productivity goals, builds guest relationships and clientele, and contributes to store sales, loyalty, and guest experience goals. The role also involves following safety and sanitation procedures, maintaining salon and store standards, complying with company policies and state board guidelines, and attending required trainings and meetings.

This position requires a cosmetology license and previous relevant work experience. The stylist must work a flexible schedule that may include days, evenings, weekends, and holidays. Working conditions include continuous mobility and object coordination during shifts, frequent bending, reaching, and twisting, standing for extended periods, and continuous lifting or moving of up to 10 pounds.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and related services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service.
• Contribute to store goals for retail and service sales, guest loyalty, including credit, and retail shrink.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
• Maintain prompt and regular attendance.
• Consult with guests and recommend appropriate retail products and services to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support exceptional guest experiences.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures and comply with state board guidelines before, during, and after services.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed