Master Stylist
About The Position
The Master Stylist engages with guests to consult on hair care needs and recommend products and services, then delivers professional services focused on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to performance goals, guest service, and compliance with operating procedures and standards. It requires a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon services, builds guest relationships and clientele, supports store sales and events, and maintains a safe, clean, and compliant salon and store environment. The position requires a cosmetology license, previous relevant work experience, and a flexible schedule that includes days, evenings, weekends, and holidays.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
- Proficiency with equipment and chemicals needed for technical work.
- Ability to demonstrate, recommend, and sell professional hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Responsibilities
- Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; provide makeup applications and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and shrink goals.
- Demonstrate products to guests to support sales and the guest service experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
- Maintain prompt, regular attendance.
- Build guest relationships through consultations and appropriate product and service recommendations.
- Serve guests, including walk-ins, in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support collaborative guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend required trainings and meetings for ongoing professional development.
- Follow Ulta Beauty policies, procedures, and standards.
- Follow safety, sanitation, infection-control, and state board procedures and guidelines before, during, and after services.
- Follow service protocols to provide a consistent guest experience.
- Use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager and maintain guest readiness.
- Maintain cleanliness and operational standards in assigned store areas.
- Follow the Ulta Beauty dress code.
- Protect company assets by following loss-prevention practices and providing guest service.
- Complete other operational tasks as directed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
