Master Stylist

Ulta Beauty, Inc. • Eureka, CA

9h • Onsite

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with an emphasis on each guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to performance goals, guest service, and adherence to operating procedures and compliance standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The stylist performs a range of hair and beauty services, builds guest relationships and clientele, supports sales and store goals, and helps provide a consistent, welcoming guest experience. The position also includes maintaining salon and store standards, following safety and sanitation procedures, staying current on industry trends, and attending required training and meetings.

The role requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. The position involves continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed to perform technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Develop guest relationships through consultations and appropriate product and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support exceptional guest experiences.
• Promote the guest loyalty program, credit, and Ulta Beauty app in the salon and salesfloor.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
• Use established service protocols and booking and clientele systems to provide consistent service and schedule return visits and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned store areas.
• Follow the Ulta Beauty dress code and loss prevention practices, protect company assets, and complete other operational tasks as directed.
• Maintain prompt, regular attendance.

Benefits

• Eligible full-time associates receive paid time off and health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed