Master Stylist

Ulta Beauty, Inc.•Dallas, TX

22d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional beauty services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures. It requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist provides a range of hair and related services, builds guest relationships and clientele, promotes products and loyalty programs, and contributes to service and retail sales goals. The role also supports in-store events, follows service and safety protocols, maintains salon and store standards, and attends required training. The position requires a cosmetology license and relevant prior work experience. Scheduling is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency with equipment and chemicals needed to perform technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to remain mobile and stand for long periods during a shift; continuous lifting and/or moving of up to 10 pounds; frequent bending, reaching, and twisting; and continuous coordination and manipulation of objects.

Responsibilities

Perform hair and related services, including hair design, haircuts, color, lightening, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Develop guest relationships through consultations and appropriate service and retail recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest experiences.
Promote the guest loyalty program, credit offerings, and Ulta Beauty app.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, and standards, including state board guidelines and safety, sanitation, infection-control, and service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
Complete other operational tasks as directed.
Maintain prompt, regular attendance.