Master Stylist

Ulta Beauty, Inc.•Gulfport, MS

24d

About The Position

The Master Stylist engages with guests to understand their hair care needs and recommend appropriate products and services. The role delivers professional salon services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager in service sales, productivity, guest service, operating procedures, and compliance. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of hair and beauty services, builds guest relationships and clientele, contributes to sales and store goals, and helps provide a consistent, welcoming guest experience. The role also includes following safety and sanitation standards, maintaining salon and store cleanliness, attending required training, and complying with company policies and state board guidelines. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the physical demands of continuous mobility and coordination, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service; contribute to store goals for retail and service sales, guest loyalty, credit, and retail shrink.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and understand their ingredients and benefits.
Maintain prompt and regular attendance.
Consult with guests and make suitable retail and service recommendations to develop guest relationships.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest experiences.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings.
Follow company policies, procedures, standards, safety and sanitation procedures, infection-control procedures, and state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
Follow the Ulta Beauty dress code and loss-prevention practices.
Complete other operational tasks as directed.