Master Stylist

Ulta Beauty, Inc.•Town of Smithtown, NY

About The Position

The Master Stylist engages with guests, consults on their hair care needs, recommends products and services, and delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and operating procedures and compliance standards. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The position performs a range of salon and beauty services, builds guest relationships and clientele, supports sales and store goals, and follows Ulta Beauty’s service, safety, sanitation, operational, and compliance standards. The schedule is flexible and includes days, evenings, weekends, and holidays. The role involves continuous mobility, standing, object coordination and manipulation, lifting or moving up to 10 pounds, and frequent bending, reaching, and twisting.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or an aptitude to develop skills across service categories.
  • Proficiency using the equipment and chemicals required for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate products to guests to support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt and regular attendance.
  • Consult with guests and recommend appropriate retail products and services to develop guest relationships.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest experiences.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required training and meetings for continuing professional development.
  • Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
  • Follow safety, sanitation, infection-control, and service protocols before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates may receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips from service guests.
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