Master Stylist

Ulta Beauty, Inc.•Stephenville, TX

15d

About The Position

The Master Stylist engages with guests to consult on their hair care needs and recommend products and services. The role provides quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales, productivity, guest service, and compliance with operating procedures and standards. It requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop capabilities in all service categories.
Proficiency using equipment and chemicals required for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to remain mobile, stand for long periods, and continuously coordinate and manipulate objects during a shift.
Ability to continuously lift or move up to 10 pounds and frequently bend, reach, and twist during a shift.

Responsibilities

Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Demonstrate products to guests to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest experiences.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory training and meetings for continued professional development.
Follow and ensure compliance with company policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow service protocols to deliver a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and ensure guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Perform other operational tasks as directed.