Master Stylist

Ulta Beauty, Inc. • Hyattsville, MD

28d

About The Position

The Master Stylist engages with guests to understand their hair care needs, recommend products and services, and deliver quality professional services with a focus on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge.

The position performs a range of salon and beauty services, builds guest relationships and clientele, supports retail and service goals, and maintains safe, clean, and compliant work areas. The Master Stylist works a flexible schedule that may include days, evenings, weekends, and holidays. The role involves continuous mobility and coordination during a shift, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for extended periods.

A cosmetology license and previous relevant work experience are required. The listed pay range is $12.50–$22.90 per hour or services pay for the workweek under the Company’s Services Compensation Plan, whichever is higher. Eligible associates may also receive overtime pay as required by law and tips. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or aptitude to develop capabilities in all service categories.
• Proficiency with equipment and chemicals used for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Availability for a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and applicable beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and their ingredients and benefits.
• Maintain prompt, regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support an exceptional guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
• Follow established service protocols.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and ensure guest readiness.
• Maintain cleanliness and operational standards in assigned store areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions: dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed