Master Stylist

Ulta Beauty, Inc. • Anaheim, CA

22d • Onsite

About The Position

The Master Stylist engages with guests to consult on their hair care needs and recommend products and services. They deliver quality professional services with an emphasis on each guest’s total look and support the Experience Manager and Assistant Services Manager in performance, guest service, and operating procedures and compliance. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The stylist performs hair and related services, builds guest relationships and clientele, and contributes to sales, productivity, guest loyalty, and store goals. They stay informed about industry trends and products, support events and promotions, follow service and safety protocols, maintain operational standards, and comply with company policies and state board guidelines. The position requires a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using the equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, lightening, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Develop guest relationships through consultations and appropriate product and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest experiences.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings for ongoing professional development.
• Follow company policies, procedures, standards, service protocols, and state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention best practices.
• Complete other operational tasks as directed and maintain prompt, regular attendance.

Benefits

• Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed