Master Stylist

Ulta Beauty, Inc. • Glenwood Springs, CO

19d

About The Position

The Master Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through a focus on performance, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, develops guest relationships, and contributes to service and retail sales goals. The role also supports store events and promotions, follows established service and safety procedures, maintains salon and store cleanliness, and helps create a consistent, exceptional guest experience. The position requires a cosmetology license and previous relevant work experience, as well as a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency in using equipment and chemicals needed for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build a clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate product and service recommendations; serve walk-in guests in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards, including state board guidelines and safety, sanitation, and infection control procedures.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
• Follow the Ulta Beauty dress code and loss prevention best practices to protect company assets.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed