Master Stylist

Ulta Beauty, Inc.•Sparks, NV

About The Position

The Master Stylist engages with guests, consults on their hair-care needs, and recommends appropriate products and services. The role delivers professional salon services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs hair and related beauty services, builds guest relationships and clientele, supports retail and service sales goals, and helps create a consistent, exceptional guest experience. The role also follows safety and sanitation procedures, state board guidelines, company policies, and operational standards. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, along with continuous mobility and the ability to stand for extended periods.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals required for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Availability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and related services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Demonstrate products to guests to support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Develop guest relationships through consultations and appropriate service and retail recommendations.
  • Serve guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required trainings and meetings for continued professional development.
  • Follow and ensure compliance with company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
  • Follow established service protocols and use booking and clientele systems to schedule return visits and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and other assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
  • Complete other operational tasks and duties as directed.
  • Maintain prompt and regular attendance.

Benefits

  • Eligible full-time associates may receive paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
  • Eligible part-time associates may receive dental insurance, vision insurance, life insurance, and disability insurance.
  • Eligible associates may earn overtime pay as required by law and receive tips from service guests.
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