Master Stylist

Ulta Beauty, Inc. • Vienna, VA

21d • Onsite

About The Position

The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers quality professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends products and services, and contributes to store sales, guest loyalty, and operational standards. The role also supports in-store events and promotions, stays informed about industry trends, attends required training, and follows safety, sanitation, infection-control, and state board requirements. Work includes continuous mobility and coordination, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills across service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and understand their ingredients and benefits.
• Maintain prompt and regular attendance.
• Develop guest relationships through consultations and appropriate product and service recommendations.
• Serve guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver an exceptional guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings for continuous professional development.
• Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Follow service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed