Master Stylist

Ulta Beauty, Inc.•Ammon, ID

About The Position

The Master Stylist engages with guests to understand their hair care needs, recommends services and products, and provides professional services focused on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon services, develops guest relationships and clientele, and contributes to store sales and guest loyalty goals. The role also involves maintaining service and operational standards, following safety and sanitation requirements, and supporting in-store events and promotions. The position requires a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, lightening, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests and recommend appropriate retail products and services.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Consult with guests, build relationships and clientele, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists, the retail team, peers, and brand partners to provide an exceptional, well-rounded guest experience.
  • Promote the guest loyalty program, credit, and Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, service protocols, and state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return visits and events.
  • Communicate supply needs to the Experience Manager and keep the salon prepared for guests.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and perform other operational tasks as directed.
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