Master Stylist

Ulta Beauty, Inc. • Buena Park, CA

27d • Onsite

About The Position

The Master Stylist engages with guests, consults about their hair care needs, and recommends products and services. They deliver quality professional services with an emphasis on each guest’s total look and support the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of hair and beauty services, builds guest relationships and clientele, recommends products and services, and contributes to service and retail sales goals. They maintain salon and store standards, follow safety and sanitation procedures, and comply with company policies and state board guidelines. The position requires a cosmetology license, previous relevant work experience, and a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain customer relationships and develop clientele.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to remain mobile and stand for long periods during shifts, lift or move up to 10 pounds continuously, bend, reach, and twist frequently, and coordinate and manipulate objects continuously.

Responsibilities

• Perform hair design, haircuts, hair color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service.
• Contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
• Maintain prompt and regular attendance.
• Develop guest relationships through consultations and appropriate product and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support exceptional guest experiences.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, and service protocols.
• Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code and loss-prevention practices.
• Complete other operational tasks as directed.

Benefits

• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by applicable law.
• Service guests may provide tips.
• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed