Master Stylist

Ulta Beauty, Inc. • Marysville, WA

32d • Onsite

About The Position

The Master Stylist engages with guests to consult on their hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of beauty services, builds guest relationships and clientele, supports store sales and guest loyalty goals, and contributes to in-store events and promotions. The role also follows service, safety, sanitation, and infection-control standards; maintains salon and store operational standards; and attends required trainings and meetings. The position requires a cosmetology license and previous relevant work experience, along with a flexible schedule that includes days, evenings, weekends, and holidays.

The stated pay range is the higher of $17.13–$22.90 per hour or services pay under the Company’s Services Compensation Plan. Eligible associates may also receive overtime pay as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals required for technical work.
• Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to remain mobile and stand for long periods during a shift; continuously lift or move up to 10 pounds; frequently bend, reach, and twist; and continuously coordinate and manipulate objects.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support guest experience.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings.
• Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
• Follow safety, sanitation, infection-control procedures, and established service protocols.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain operational standards and cleanliness in assigned areas, including the salon and store spaces.
• Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.
• Service guests may provide tips.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed