Master Stylist

Ulta Beauty, Inc.•Albertville, AL

14d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and operating procedures and compliance standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, contributes to service and retail goals, and helps provide a well-rounded guest experience. The position also maintains safety, sanitation, and operational standards and follows applicable state board guidelines.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals required for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests and recommend appropriate retail products and services.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate recommendations, and serve walk-in guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a total-store guest experience.
Build professional relationships with peers and brand partners to support an exceptional guest experience.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings.
Follow company policies, procedures, standards, service protocols, and applicable state board guidelines.
Follow safety, sanitation, and infection control procedures before, during, and after services.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss prevention practices.
Complete other operational tasks as directed.