Master Stylist

Ulta Beauty, Inc. • Littleton, CO

21d • Onsite

About The Position

The Master Stylist engages with guests to consult on hair-care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, builds guest relationships and clientele, and contributes to service and retail sales goals. The role also supports in-store events, promotions, and marketing initiatives; maintains knowledge of industry trends; follows safety, sanitation, infection-control, and state board requirements; and helps maintain operational standards and protect company assets. The position requires a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, or an aptitude to develop skills in all service categories.
• Proficiency in using equipment and chemicals needed for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to remain mobile and stand for long periods during shifts; lift or move up to 10 pounds continuously; bend, reach, and twist frequently; and continuously coordinate and manipulate objects.

Responsibilities

• Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
• Maintain prompt, regular attendance.
• Consult with guests and recommend suitable retail products and services to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures and comply with state board guidelines before, during, and after services.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed