Master Stylist

Ulta Beauty, Inc. • Calabasas, CA

18d

About The Position

The Master Stylist engages with guests, consults on hair-care needs, and recommends products and services. The role delivers professional services focused on the guest’s overall look and supports the Experience Manager and Assistant Services Manager in performance, guest service, and compliance with operating procedures. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs salon and related beauty services, works toward service sales and productivity goals, builds guest relationships and clientele, and contributes to store sales, loyalty, and guest experience. The position also supports events and promotions, stays informed about industry trends, follows service and safety standards, and helps maintain store operations and cleanliness.

The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. The role involves continuous mobility and coordination, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for extended periods. The stated pay range is $20.00 per hour, with eligible associates potentially earning services pay, overtime where applicable, and guest tips. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
• Proficiency in using equipment and chemicals required for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and related beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
• Maintain prompt and regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
• Attend mandatory training and meetings for ongoing professional development.
• Follow and ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed