Master Stylist

Ulta Beauty, Inc.•Davis, CA

About The Position

The Master Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon services, builds guest relationships and clientele, supports store sales and loyalty goals, and contributes to in-store events and promotions. The role also requires following service, safety, sanitation, infection-control, and operational procedures; maintaining salon and store standards; and working a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency in using equipment and chemicals needed for technical work.
  • Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to meet the physical demands of the role, including continuous mobility and coordination, standing for long periods, frequent bending, reaching, and twisting, and continuous lifting or moving of up to 10 pounds during a shift.

Responsibilities

  • Perform hair design, haircuts, color, lightening, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate products to guests and recommend suitable retail and service options.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Develop guest relationships through consultations and appropriate recommendations; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support excellent guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, safety and sanitation practices, infection-control requirements, state board guidelines, and established service protocols.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
  • Complete other operational tasks as directed and maintain prompt, regular attendance.

Benefits

  • Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates receive dental, vision, life, and disability benefits.
  • Eligible associates may earn services pay under the Company’s Services Compensation Plan.
  • Eligible associates may earn overtime pay as required by law and tips from service guests.
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