Master Stylist

Ulta Beauty, Inc. • Highland Park, IL

29d • Onsite

About The Position

The Master Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. The position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, develops guest relationships and clientele, promotes products and loyalty offerings, and contributes to sales and productivity goals. The role also helps maintain store and salon standards, follows safety and sanitation procedures, and attends required training. Scheduling is flexible and includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, lightening, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services while contributing to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate products to guests and recommend appropriate retail products and services.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Build guest relationships through consultations and appropriate service and retail recommendations; serve walk-in guests promptly and efficiently.
• Partner with skin therapists, retail staff, peers, and brand partners to provide an exceptional, well-rounded guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings.
• Follow company policies, procedures, operating standards, safety, sanitation, infection-control procedures, and state board guidelines.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
• Follow the dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.
• Maintain prompt and regular attendance.

Benefits

• Eligible full-time associates receive paid time off and health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed