Master Stylist

Ulta Beauty, Inc.•Belspur, FL

16d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and operating procedures and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Master Stylist performs a range of beauty services, builds guest relationships and clientele, contributes to sales and store goals, and helps maintain a consistent, safe, and exceptional salon experience. The role includes working a flexible schedule covering days, evenings, weekends, and holidays, and meeting the physical demands described in the posting.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency with equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and related beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the stated average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt and regular attendance.
Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and retail team members to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support an exceptional guest experience.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend required training and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
Complete other operational tasks as directed.