Master Stylist

Ulta Beauty, Inc. • Rockaway, NJ

29d

About The Position

The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers quality professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs salon services, builds guest relationships and clientele, contributes to sales and productivity goals, supports store events and promotions, and follows company operating, safety, sanitation, and service standards. The role requires a cosmetology license and previous relevant work experience. Work includes continuous mobility and object coordination, lifting or moving items up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods during shifts.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
• Proficiency with equipment and chemicals needed for technical work.
• Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the position’s physical demands, including continuous mobility and coordination, continuous lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Perform product demonstrations to drive sales and improve the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support exceptional guest experiences.
• Promote the guest loyalty program, credit offerings, and Ulta Beauty app to salon and salesfloor guests.
• Attend mandatory trainings and meetings for continued professional development.
• Follow Ulta Beauty policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon and other assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and perform other operational tasks as directed.
• Maintain prompt and regular attendance.

Benefits

• Full-time associates are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed