Master Stylist

Ulta Beauty, Inc.•Evansville, IN

18d•Onsite

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures. The position calls for a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends products and services, and contributes to service and retail sales goals. The role also supports in-store events and promotions, follows salon safety and sanitation procedures and state board guidelines, maintains operational standards, and complies with company policies and dress code. Work schedules may include days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency using equipment and chemicals needed to perform technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to remain mobile and stand for long periods during a shift; continuously lift or move up to 10 pounds; frequently bend, reach, and twist; and continuously coordinate and manipulate objects.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve walk-in and other guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest experiences.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow company policies, procedures, standards, and service protocols.
Follow safety, sanitation, infection control, and applicable state board guidelines before, during, and after services.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
Complete other operational tasks as directed.
Maintain prompt and regular attendance.