Master Stylist

Ulta Beauty, Inc. • Syosset, NY

15d

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and related services, builds guest relationships and clientele, and contributes to service and retail sales goals. The role also supports in-store events and promotions, follows established safety and service procedures, maintains salon and store standards, and participates in training and ongoing professional development. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. Compensation is the higher of $17.00–$22.90 per hour or services pay under the Company’s Services Compensation Plan; eligible associates may also receive overtime pay as required by law and tips from service guests.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
• Proficiency in using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and develop clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, credit, and retail-shrink goals.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest experiences.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
• Attend mandatory trainings and meetings for continuous professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and ensure guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed