Master Service Technician

Whaley Foodservice • Tampa, FL

4d

About The Position

Whaley Foodservice, LLC is hiring a Master Service Technician to maintain and repair customer equipment as assigned. The role is trained in at least two skill sets, maintains a high level of productivity, holds three of the four CFESA certifications, and participates in the on-call roster. The technician demonstrates leadership capabilities and mentors and trains other employees.

The position involves troubleshooting and repairing commercial kitchen and HVAC equipment powered by gas, electricity, water, refrigeration, and steam. Technicians work independently with daily supervision, document work using a tablet, communicate with customers, and maintain their service vehicle, tools, uniforms, and truck stock. The role includes scheduled weekend and holiday on-call rotation and regular overtime as needed.

Requirements

• Must be at least 18 years of age.
• Must pass a satisfactory background check and drug screen.
• Valid driver's license and driving record that meets the company's safety standards.
• At least 1 year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.
• Trained in at least two skill sets.

Responsibilities

• Follow safety policies and procedures, including using personal protective equipment.
• Troubleshoot and repair gas-, electric-, water-, refrigeration-, and steam-powered commercial kitchen and HVAC equipment.
• Use a tablet to document parts orders, work orders, and timesheets in a timely manner.
• Communicate professionally with customers about required repairs and job status.
• Use appropriate hand and power tools for repairs.
• Monitor vehicle stock to ensure required parts are available.
• Maintain the service vehicle, tools, and uniforms.
• Work independently with daily supervision.
• Participate in scheduled weekend and holiday on-call rotation and work regular overtime as needed.
• Obtain correct part numbers through the branch parts person.
• Collect payment for COD jobs.
• Contribute to branch response-time and first-time-fix targets.
• Participate in available training to increase skills and knowledge.
• Mentor and train other employees.
• Perform other duties as required.

Benefits

• Sign-on bonus available for qualified technicians.
• Competitive salary and on-call pay.
• Company vehicle and cell phone.
• Uniforms provided.
• Meters and test equipment.
• Continuing education and industry certification.
• 401(k) and profit sharing.
• Paid holidays and vacation.
• Medical and dental benefits.
• Short-term disability.
• Company-paid long-term disability insurance.
• Company-paid life insurance.
• Town Shares Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed