Master Service Technician

Tri Cities Chrysler Dodge Jeep Ram•Kingsport, TN

10d

About The Position

The Certified and Master Certified Service Technician services and repairs vehicles according to established standards and procedures. The technician may also perform pre-delivery service on new vehicles to ensure they are in excellent working order. The role focuses on delivering high-quality service and customer satisfaction in a professional, fast-paced team environment. Additional automotive certification training and requirements for Certified and Master Certified Technicians will be paid for by the company. A $10,000 sign-on bonus is available to eligible applicants, paid in installments. Compensation is $30.00 flat rate, depending on experience. The position may include additional duties beyond those listed.

Requirements

High school diploma or GED.
Unrestricted driver's license and clean driving record.
Professional and dependable.
Safety- and customer-service-oriented.
Basic computer and internet skills.
Ability to bend, kneel, squat, stand, and lift heavy objects as needed.
Master Certified Technicians should have dealer-level or large-facility experience.
Master Certified Technicians must have a high level of automotive mechanical and electrical knowledge and work experience.

Nice To Haves

Some post-secondary automotive training.
Automotive certifications, such as certification by the National Institute for Automotive Service Excellence (ASE).
Strong technical performance record.
Strong physical dexterity and stamina.
Ability to work productively in a fast-paced team environment.
Positive attitude, professional appearance, strong communication skills, and ability to deliver world-class customer service.

Responsibilities

Diagnose vehicle issues based on experience, analysis, and testing.
Maintain the highest level of training possible as a Master Certified Technician.
Maintain vehicle cleanliness while performing service or repairs.
Ensure required documentation is complete and complies with regulations and standards.
Follow shop policies, procedures, safety rules, and environmental rules.
Attend staff meetings, training, and educational classes as required.
Perform other duties as assigned.
Perform pre-delivery service on new vehicles when assigned.

Benefits

$10,000 sign-on bonus for eligible applicants, paid in installments.
Competitive pay based on experience.
Medical benefits.
Paid vacation.
Holidays.
Professional workplace.
Non-smoking workplace.
Drug-free workplace.
Opportunity for advancement.
Direct deposit.
401(k) with company match.
Company-paid additional automotive certification training and requirements for Certified and Master Certified Technicians.