Master Service Technician

Unlimited Service Group•Shreveport, LA

10d

About The Position

Whaley Foodservice is hiring a Master Service Technician to maintain and repair customer equipment. The technician is trained in at least two skill sets, maintains a high level of productivity, holds three of the four CFESA certifications, and participates in the on-call roster. The role includes leadership responsibilities, including mentoring and training other employees. The position pays $36.00–$45.00 per hour. Whaley Foodservice is described as having more than 600 employees across 31 locations.

Requirements

Must be at least 18 years old.
Must pass a satisfactory background check and drug screen.
Valid driver's license and driving record that meets the company's safety standards.
At least one year of applicable experience.
CFESA Master Technician with three of the four CFESA certifications.
Trained in at least two skill sets.

Responsibilities

Follow all safety policies and procedures, including using personal protective equipment.
Troubleshoot and repair gas-, electric-, water-, refrigeration-, and steam-powered commercial kitchen and HVAC equipment.
Use a tablet to document parts orders, work orders, and timesheets promptly.
Communicate professionally with customers about required repairs and repair status.
Use appropriate hand tools and power tools for repairs.
Monitor vehicle stock to ensure required parts are available.
Maintain the service vehicle, tools, and uniforms.
Work independently with daily supervision.
Participate in scheduled weekend and holiday on-call rotations and work regular overtime as needed.
Obtain correct part numbers through the branch parts person.
Collect payment on COD jobs.
Contribute to branch response-time and first-time-fix targets.
Participate in available training to increase skills and knowledge.
Perform other duties as required.
Mentor and train other employees.

Benefits

Sign-on bonus available for qualified technicians; the posting advertises up to $7,500.
Competitive salary and on-call pay.
Company vehicle and cell phone.
Uniforms provided.
Meters and test equipment.
Continuing education and industry certification.
401(k) and profit sharing.
Paid holidays and vacation.
Medical and dental benefits.
Short-term disability.
Company-paid long-term disability insurance.
Company-paid life insurance.
Town Shares Program, offering a share in the company's success.