Master Forklift Field Service Technician

Alta•Bolingbrook, IL

About The Position

The Industrial Equipment Group is seeking a full-time, hourly Forklift Field Service Technician for its Bolingbrook, Illinois branch. The position is first shift, Monday through Friday, and is not paid at a flat rate. Field Technicians receive a company service van that they may take home, as well as a fuel card. The compensation range is $26 to $42 per hour in base pay; actual compensation depends on factors including location, skills, education, and experience, and does not include benefits or potential bonuses. The technician performs preventative maintenance, diagnoses and repairs customer forklifts and other material handling equipment, and completes repairs efficiently and professionally while providing exceptional customer service. The role requires independent workload management, accurate completion of paperwork, and responsibility for the company vehicle and onboard parts inventory. Technicians are encouraged to participate in the company's paid in-house training program to develop diagnostic and troubleshooting skills and advance their careers. Company uniforms are provided.

Requirements

Two years of previous forklift repair experience is highly desired, including relevant Military, Guard, or Reserve experience with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM.
Strong working knowledge of electric and liquid propane units.
Excellent mechanical aptitude.
Own tools.
Clean driving record and valid driver's license to drive the company vehicle.
Intermediate language skills, including reading and interpreting documents, writing routine reports and correspondence, and speaking effectively with customers or employees.
Basic mathematical skills, including arithmetic with two-digit numbers and using units of American money and weight measurement, volume, and distance.
Intermediate reasoning ability, including following written, oral, or diagrammed instructions and handling problems involving several concrete variables in standardized situations.

Nice To Haves

Previous field experience is highly preferable.
Previous forklift repair experience, including qualifying Military, Guard, or Reserve experience, is highly desired.

Responsibilities

Perform preventative maintenance on customer forklifts and other material handling equipment.
Diagnose and repair all forms of customer equipment.
Complete each repair job in a timely, efficient, and professional manner.
Provide exceptional customer service.
Work independently and manage workloads.
Complete and submit all required paperwork.
Maintain responsibility for the company vehicle and onboard parts inventory.
Incorporate Alta's Guiding Principles into daily activities.
Perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.