Master Forklift Field Service Technician

Alta Equipment Group•Itasca, IL

4d•$26 - $42•Onsite

About The Position

Alta Equipment Group is hiring a full-time, first-shift Forklift Field Service Technician for its Itasca, Illinois branch. The position is hourly, Monday through Friday, and services customer forklifts and other material handling equipment in the field. Technicians receive a company service van to drive home, a fuel card, a cell phone, and company uniforms. The role includes preventative maintenance, diagnosing and repairing equipment, completing repairs efficiently and professionally, providing customer service, independently managing workloads, submitting required paperwork, and maintaining the company vehicle and its onboard parts inventory. Regular, reliable attendance and readiness to work at the designated start time are expected. Alta encourages technicians to participate in its paid in-house training program to build diagnosis and troubleshooting skills and advance their careers. Compensation is listed at $26 to $42 per hour in base pay; actual compensation depends on factors including location, skills, education, and experience. An outstanding benefits package is provided through the local union.

Requirements

Two years of previous forklift repair experience is highly desired; relevant military, Guard, or Reserve experience with one of the listed MOS or NEC codes (63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM) is included.
Strong working knowledge of electric and liquid propane units.
Excellent mechanical aptitude.
Possess own tools.
Clean driving record and valid driver's license to drive a company vehicle.
Intermediate language skills: ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively with customers or employees.
Basic mathematical skills, including arithmetic and applying operations to American money, weight, volume, and distance measures.
Intermediate reasoning ability to follow written, oral, or diagram instructions and address problems involving several concrete variables in standardized situations.
Ability to meet the role's physical demands, including frequent bending and working prone underneath equipment, and lifting loads up to 100 pounds or more.

Nice To Haves

Previous field service experience is highly preferable.
Experience with HYPASS, Hyster TKC training software, and the Yale/Hyster contact management system.

Responsibilities

Perform preventative maintenance on customer forklifts and other material handling equipment.
Diagnose and repair customer equipment.
Complete repair jobs in a timely, efficient, and professional manner.
Provide exceptional customer service.
Work independently and manage workloads.
Complete and submit required paperwork.
Maintain responsibility for the company vehicle and onboard parts inventory.
Incorporate Alta's Guiding Principles into daily activities.
Perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.