Master Forklift Field Service Technician

Alta•Itasca, IL

4d•Onsite

About The Position

The Material Handling Group is hiring a full-time, hourly Forklift Field Service Technician for its Itasca, Illinois branch. The position is first shift, Monday through Friday, and is paid hourly rather than at a flat rate. Technicians receive a company service van that they may drive home, as well as a fuel card. Company uniforms are provided. The technician performs preventative maintenance, diagnoses and repairs forklifts and other material handling equipment at customer locations, and completes repair work efficiently and professionally. The role also includes providing customer service, managing work independently, submitting required paperwork, and maintaining responsibility for the company vehicle and its onboard parts inventory. Paid in-house training is encouraged to help technicians develop diagnostic and troubleshooting skills and advance their careers.

Requirements

Two years of previous forklift repair experience is highly desired; relevant military, Guard, or Reserve experience with one of the listed MOS or NEC codes (63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM) is included.
Strong working knowledge of electric and liquid propane units.
Excellent mechanical aptitude.
Own tools.
Clean driving record and valid driver's license to operate a company vehicle.
Intermediate language skills, including reading and interpreting safety rules, operating and maintenance instructions, and procedure manuals; writing routine reports and correspondence; and speaking effectively before customers or employees.
Basic mathematical skills, including arithmetic with two-digit numbers and use of American money and common measurement units.
Intermediate reasoning ability, including following written, oral, or diagrammed instructions and addressing problems involving several concrete variables in standardized situations.

Nice To Haves

Previous field experience is highly preferable.
Participation in the company's in-house paid training program to develop diagnosis and troubleshooting skills.

Responsibilities

Perform preventative maintenance on customer forklifts and other material handling equipment.
Diagnose and repair customer equipment.
Complete repair jobs in a timely, efficient, and professional manner.
Provide exceptional customer service.
Work independently and manage workloads.
Complete and submit required paperwork.
Maintain responsibility for the company vehicle and onboard parts inventory.
Incorporate Alta's Guiding Principles into daily activities.
Perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.