Master Data Operations Supervisor

Corning•Village of Fairport, NY

70d•$82,679 - $113,684•Onsite

About The Position

The Master Data Operations Supervisor leads a team responsible for maintaining accurate, timely, and compliant master data in SAP and related systems. This role combines frontline people leadership with hands-on contribution, ensuring stable daily operations. Operating within established procedures, the Supervisor ensures high-quality execution of master data processes, resolves day-to-day issues, and escalates exceptions as needed. This role is critical to enabling effective planning, procurement, manufacturing, and financial processes through reliable system data.

Requirements

Bachelor’s degree in Supply Chain, Business, Engineering, Information Systems, or related field (or equivalent experience)
3-5 years plus in Master Data Governance, or Supply Chain ERP relevant experience
Experience working in ERP systems, preferably SAP or SAP S/4HANA
Experience managing or leading work in a transactional master data environment
Strong attention to detail and commitment to data accuracy
Ability to manage work in a structured, SLA-driven environment
Effective communication and collaboration skills across functions
Continuous improvement mindset and problem-solving capability

Responsibilities

Lead daily team operations by directing Data Specialists, balancing workloads, monitoring queues/logs/reporting, adjusting priorities, and ensuring service levels, accuracy, and turnaround targets are met.
Provide coaching and issue support by training new team members and users, resolving routine delays or issues, and escalating more complex risks when needed.
Oversee hands-on master data execution including materials, BOMs, routings, related records, new part setup, and complex requests while ensuring readiness for downstream processes.
Maintain data standards and governance by ensuring updates follow established procedures, naming conventions, internal controls, and Data Office governance requirements.
Drive data quality and compliance through audits, reports, routine checks, deviation resolution, issue identification, escalation of systemic concerns, and audit readiness support.
Coordinate cross-functionally with planning, procurement, engineering, manufacturing, and finance while guiding stakeholders on data standards, supporting onboarding, and maintaining alignment across teams.
Support SAP S/4HANA implementation through data readiness, testing, validation, process standardization, adoption of new capabilities, and partnership with transformation teams for smooth stabilization.