Markets Support Analyst

Bank of America • Jacksonville, FL

7d • Onsite

About The Position

At Bank of America, the Markets Support Analyst provides operational support for securities, loans, exchange-traded derivatives, and over-the-counter derivatives across multiple lines of business throughout the trade lifecycle. The role handles trading and operational activities before deadlines, maintains internal systems, and supports internal partners while ensuring accuracy and compliance with regulations and policies.

The analyst works on the AMRS Event Capture / Notifications team within Assert Services. The team receives daily corporate-action event information—including voluntary, optional dividend, and mandatory events—from custodians worldwide and an external vendor, scrubs the data to create a single trusted source, and creates event notifications in internal systems for distribution to clients holding the relevant securities across multiple legal entities. The role supports voluntary corporate actions across Bank of America legal entities and the AMRS, EMEA, and APAC regions, using multiple applications and partnering with the Corporate Actions Contact Center to serve Financial Advisors and clients in GWIM and the Private Bank.

Bank of America describes itself as committed to an inclusive workplace, teammate wellness, recognizing performance, and making an impact in the communities it serves. The company states that it is committed to an in-office culture with role-specific attendance requirements and an appropriate level of flexibility.

Requirements

• 1–3 years of experience in corporate actions.
• 1–3 years of experience with Microsoft Office, Excel, or Copilot.
• Outstanding attention to detail and time-management skills; deadlines for notifications of expiring events cannot be missed.
• Excellent verbal and written communication skills with internal and external stakeholders.
• Ability to work under pressure and in a team environment.
• Presentable, confident, and line-of-business/client focused.
• Self-motivated and able to work with little or no supervision after a period of time.
• Ability to present to an audience.
• Strong analytical and problem-solving skills.

Nice To Haves

• Bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Work effectively among diverse viewpoints to determine the best path forward.
• Connect with a diverse set of clients to understand future business needs and demonstrate continuous learning.
• Commit to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Value diversity to reflect, connect with, and meet the diverse needs of clients and employees around the world.

Responsibilities

• Perform set-up and maintenance of core client, account, instrument, and agreement data, and oversee data quality within key data platforms.
• Ensure transactions are completed accurately and on time.
• Monitor client trading activity daily across multiple markets and service clients’ needs.
• Perform tasks accurately during high-volume periods as part of a team.
• Identify and flag potential risks in a timely manner.
• Perform functions related to voluntary corporate actions, including mergers, exchanges, tender offers, and subscriptions, for 10 Bank of America legal entities across AMRS, EMEA, and APAC.
• Create event notifications using multiple applications.
• Partner with the Corporate Actions Contact Center to provide service to Financial Advisors and clients in GWIM and the Private Bank.
• Handle operational and trading activities before deadlines and maintain internal systems in support of internal partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed