Markets Support Analyst

Bank of America • Jacksonville, FL

9d

About The Position

The Markets Support Analyst provides operational support for securities, loans, exchange-traded derivatives, and over-the-counter derivatives across multiple lines of business throughout the trade lifecycle. The role handles trading and operational activities before deadlines, maintains internal systems, and supports internal partners while maintaining accuracy and complying with applicable regulations and policies.

The analyst will join the AMRS Event Capture / Notifications team within Assert Services. The team receives voluntary, optional dividend, and mandatory corporate action event information daily from custodians around the world, including S&P Global. It reviews and standardizes the information into a single source, then creates event notifications in an internal system for distribution to clients across multiple legal entities.

The position supports voluntary corporate actions across 10 Bank of America legal entities and the AMRS, EMEA, and APAC regions. The analyst creates event notifications using multiple applications and partners with the Corporate Actions Contact Center to provide service to financial advisors and clients in GWIM and the Private Bank client base. The role requires strong attention to detail, deadline management, communication, and the ability to work effectively under pressure and with a team.

Requirements

• 1–3 years of experience in corporate actions.
• 1–3 years of experience with Microsoft Office, Excel, or Copilot.
• Outstanding attention to detail and ability to manage deadlines for notifications of expiring events.
• Excellent verbal and written communication skills with internal and external stakeholders.
• Ability to work under pressure in a team environment.
• Self-motivated and able to work with little or no supervision after an initial period.
• Ability to present to an audience.
• Strong analytical and problem-solving skills.
• Client-focused and confident, with a professional presentation.

Nice To Haves

• Brings new thoughts and ideas to teams to drive innovation and unique solutions.
• Works effectively among diverse viewpoints to determine the best path forward.
• Connects with diverse clients to understand future business needs and demonstrates a commitment to continuous learning.
• Challenges the status quo and promotes positive change.
• Participates in and drives collaborative efforts to improve tools, technology, and ways of working for an evolving client base.
• Values diversity and its role in meeting the needs of clients and employees around the world.
• Skills: collaboration, customer and client focus, oral communications, prioritization, active listening, adaptability, business acumen, client management, and data collection and entry.

Responsibilities

• Set up and maintain core client, account, instrument, and agreement data, and oversee data quality in key data platforms.
• Ensure transactions are completed accurately and on time.
• Monitor client trading activity across multiple markets daily and support client needs.
• Perform tasks accurately during high-volume periods in a team environment.
• Identify and flag potential risks promptly.
• Perform functions related to voluntary corporate actions, including mergers, exchanges, tender offers, and subscriptions, across 10 Bank of America legal entities and the AMRS, EMEA, and APAC regions.
• Create event notifications using multiple applications.
• Partner with the Corporate Actions Contact Center to support financial advisors and clients in GWIM and the Private Bank client base.
• Receive corporate action event information from multiple global custodians, review and standardize the data, and create notifications for distribution to clients.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed