Marketing Representative In House

Hilton Grand Vacations • Virginia Beach, VA

7d

About The Position

The Marketing Representative In House is responsible for booking eligible tours by phone and face to face, and selling mini-vacation packages to Hilton Grand Vacations resorts to generate potential revenue. The role responds to guest requests in a timely manner and represents HGV professionally at participating hotel properties. Marketing Executives deliver customer care across marketing channels, help secure future business through face-to-face tours and point-of-sale package sales, and support the company’s marketing initiatives. The position requires flexible scheduling, including weekends, holidays, mornings, and nights, according to business needs.

The advertised compensation range is $56,250 to $93,750 annually, plus commission and bonuses governed by a compensation plan. The posting also describes potential income of $65,000 or higher based on performance.

Requirements

• Engaging personality, positive demeanor, and eagerness to work in a fast-paced environment.
• Excellent communication skills.
• Ability to work flexible schedules as needed to complete projects.
• Ability and desire to prioritize multiple duties and priorities.
• Alertness and attention to detail.
• Intermediate computer proficiency and ability to learn.
• Intermediate knowledge of Microsoft Office and operating systems.

Responsibilities

• Book eligible tours by phone and face to face.
• Sell mini-vacation packages to HGV resorts.
• Respond to guest requests in a timely manner and represent HGV professionally at participating hotel properties.
• Meet or exceed marketing performance metrics and personal performance expectations.
• Ensure guests meet minimum eligibility requirements for gifts or promote a courtesy tour.
• Deliver Hilton quality customer care throughout marketing channels.
• Secure future business through face-to-face tours and point-of-sale package sales.
• Distribute only HGV-authorized information, collateral, and materials.
• Maintain location operating standards and follow gifting procedures.
• Assist with tour- or marketing-related issues.
• Confirm guest appointments to ensure tour reservations and improve show rates.
• Ensure marketing initiatives are delivered and help build a motivated team environment in the field.
• Carry out reasonable requests from management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid Time Off (PTO)
• Team Member travel benefits, including discounted accommodations through the Go Hilton Team Member Travel Program
• 50% off at participating hotel-operated restaurants
• Additional discounted room nights that can be shared with family and friends
• Health benefits and 401(k) eligibility from the first day of employment for new hires
• Hilton hotel employee discounts, with stays advertised as low as $40 per night

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed