Marketing Representative In House
About The Position
The Marketing Representative is responsible for booking eligible tours by phone and face to face and selling mini-vacation packages to Hilton Grand Vacations resorts to generate potential revenue. The role responds to guest requests in a timely manner and represents HGV professionally at participating hotel properties. The position also supports tour and marketing initiatives, customer care, and location operating standards. The role requires a flexible schedule that may include mornings, nights, weekends, and holidays according to business needs. The stated annual compensation range is $56,250 to $93,750, plus commission and bonuses governed by a compensation plan. The posting also describes potential income of $65,000 or higher based on performance.
Requirements
- Engaging personality, positive demeanor, and ability and eagerness to work in a fast-paced environment.
- Excellent communication skills.
- Availability to work flexible schedules as needed to complete projects.
- Ability to prioritize multiple duties and priorities.
- Alertness and attention to detail.
- Intermediate computer proficiency and ability to learn.
- Intermediate knowledge of Microsoft Office and operating systems.
Responsibilities
- Meet personal performance and face-to-face marketing metrics, and meet or exceed expectations for marketing metrics.
- Verify that guests meet minimum eligibility requirements for gifts, or promote a courtesy tour; complete strategy-related tasks.
- Provide Hilton-quality customer care across marketing channels.
- Secure future business through face-to-face tours.
- Sell point-of-sale packages.
- Distribute only HGV-authorized information, collateral, and materials.
- Maintain location operating standards and follow gifting procedures.
- Assist with tour- or marketing-related issues.
- Confirm guest appointments to ensure tour reservations and improve show rates.
- Ensure marketing initiatives are delivered.
- Build and develop a motivated team environment in the field.
- Work weekends, holidays, mornings, nights, and other days or hours as required by business needs.
- Carry out reasonable requests from management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan; new Team Members are automatically enrolled in the HGV Retirement Savings Plan
- Paid Time Off (PTO)
- Discounted travel accommodations through the Go Hilton Team Member Travel Program
- 50% off at participating hotel-operated restaurants
- Ability to share additional discounted room nights with family and friends
- Health benefits and 401(k) eligibility beginning on the first day of employment for eligible new hires
- Hilton employee hotel discounts, with stays as low as $40 per night
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
