Marketing Product Specialist- Immersion Service

Sherwin-Williams•Cleveland, OH

4d•Onsite

About The Position

The Product Specialist supports the ongoing management of the Immersion Service product portfolio within the Protective & Marine business. The position handles product lifecycle administration, launch execution, sales and marketing support, operational coordination, and portfolio analytics. It maintains product data and documentation, coordinates new product introductions, supports commercial teams with product information and training materials, and monitors portfolio performance to inform strategic decisions. The role works with cross-functional teams to support product availability, successful project execution, and effective portfolio management. This position is not remote or hybrid and reports to Sherwin-Williams Global Headquarters at 1 Sherwin Way, Cleveland, Ohio 44113. At least 10% travel is required. The role includes contact with employees and access to confidential or proprietary information; the company states that a criminal-history review is necessary.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
Have a valid, unrestricted driver's license.
Have a high school diploma or GED.
Have at least 3 years of experience in product management, marketing, technical service, project management, customer support, sales support, or related business functions.
Be willing to travel as required.

Nice To Haves

Bachelor's degree in Chemistry, Engineering, Materials Science, Business, or Marketing.
At least 5 years of experience in product management, marketing, technical service, project management, customer support, sales support, or related business functions.
Technical background in coatings, construction materials, or resin flooring technologies.
Experience with product lifecycle management systems.
Experience with ERP systems such as SAP or equivalent.
Experience with CRM systems and business intelligence tools.
Experience with Microsoft 365.
Data analysis and reporting skills.
Project coordination and administration experience.
Document management and record-control experience.
Experience in industrial coatings, technologies, construction products, or specialty materials.
Familiarity with regulatory testing and certification processes.
Experience working within a global organization.
Experience coordinating cross-functional projects.

Responsibilities

Support ongoing management of the Immersion Service product portfolio.
Maintain product master data, specifications, and portfolio databases.
Coordinate product setup and changes in business systems.
Manage and execute product-line rationalization and phase-out plans.
Conduct SKU rationalization using profitability, sales, and volume reporting and analysis.
Assist with product forecasts and portfolio reviews.
Generate portfolio performance reporting.
Maintain and update packaging, including labels and containers.
Support implementation of new product introductions and product change initiatives.
Coordinate launch timelines and project deliverables, and maintain launch readiness checklists.
Collaborate with Marketing Communications and Field Marketing on launch materials.
Coordinate product sample requests and promotional materials.
Support testing and certification documentation requirements.
Track post-launch action items and performance metrics.
Provide tactical support to commercial and marketing teams.
Maintain product presentations, brochures, data sheets, and marketing collateral.
Respond to routine product inquiries from regional sales teams.
Assist with competitor product comparisons and market intelligence gathering.
Coordinate updates to customer-facing product information.
Support webinars, trade shows, and customer events.
Assist in preparing sales training materials.
Support product availability and operational execution.
Coordinate product supply and inventory-related communications.
Assist with product transfer and technical transfer projects.
Monitor product availability issues and escalate them as required.
Support demand planning and forecasting activities.
Coordinate cross-functional meetings and track action items.
Maintain product-related documentation and records.
Prepare monthly portfolio performance reports and track sales, volume, margin, and market share trends.
Support pricing analysis initiatives and maintain dashboards and KPI reporting tools.
Compile competitive intelligence and market data, and generate ad hoc business reports for leadership.