Marketing Product Specialist- Immersion Service
About The Position
The Product Specialist supports the ongoing management of the Immersion Service product portfolio within the Protective & Marine business. The role covers product lifecycle administration, launch execution, sales and marketing support, operational coordination, and portfolio analytics. It maintains product data and documentation, coordinates new product introductions, supports commercial teams with product information and training materials, monitors portfolio performance, and provides reporting and insights for strategic business decisions. The position works with cross-functional teams to support product availability, successful project execution, and effective portfolio management. The role reports to Sherwin-Williams Global Headquarters at 1 Sherwin Way, Cleveland, OH 44113; it is not remote or hybrid and requires at least 10% travel. The role may involve access to confidential or proprietary information and items of value, and the company conducts criminal-history reviews as necessary to protect its business, operations, reputation, staff, employees, and business relationships.
Requirements
- Be at least 18 years of age.
- Be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
- Have a valid, unrestricted driver's license.
- Have a high school diploma or GED.
- Have at least three years of experience in product management, marketing, technical service, project management, customer support, sales support, or related business functions.
- Be willing to travel as required.
Nice To Haves
- Bachelor's degree in Chemistry, Engineering, Materials Science, Business, or Marketing.
- Five years of experience in product management, marketing, technical service, project management, customer support, sales support, or related business functions.
- Technical background in coatings, construction materials, or resin flooring technologies.
- Experience with product lifecycle management systems.
- Experience with ERP systems such as SAP or equivalent.
- Experience with CRM systems and business intelligence tools.
- Microsoft 365 skills.
- Data analysis and reporting skills.
- Project coordination and administration skills.
- Document management and record-control skills.
- Experience in industrial coatings, technologies, construction products, or specialty materials.
- Familiarity with regulatory testing and certification processes.
- Experience working within a global organization.
- Experience coordinating cross-functional projects.
Responsibilities
- Support management of the Immersion Service product portfolio.
- Maintain product master data, specifications, portfolio databases, documentation, and records.
- Coordinate product setup and changes within business systems.
- Manage and execute product-line rationalization and phase-out plans.
- Conduct SKU rationalization using profitability, sales, and volume reporting and analysis.
- Assist with product forecasts and portfolio reviews and generate portfolio-performance reporting.
- Maintain and update packaging, including labels and containers.
- Support new product introductions and product-change initiatives.
- Coordinate launch timelines and project deliverables, maintain launch-readiness checklists, and track post-launch action items and performance metrics.
- Collaborate with Marketing Communications and Field Marketing on launch materials.
- Coordinate product sample requests and promotional materials.
- Support testing and certification documentation requirements.
- Provide tactical support to commercial and marketing teams.
- Maintain product presentations, brochures, data sheets, and marketing collateral, and update customer-facing product information.
- Respond to routine product inquiries from regional sales teams.
- Assist with competitor comparisons, market intelligence gathering, and sales-training materials.
- Support webinars, trade shows, and customer events.
- Support product availability and operational execution, and coordinate product supply and inventory-related communications.
- Assist with product transfer and technical transfer projects.
- Monitor product availability issues and escalate them as required.
- Support demand planning and forecasting activities.
- Coordinate cross-functional meetings and track action items.
- Prepare monthly portfolio performance reports and track sales, volume, margin, and market-share trends.
- Support pricing analysis, maintain dashboards and KPI reporting tools, compile competitive intelligence and market data, and generate ad hoc business reports for leadership.
Benefits
- Benefits designed to support health and well-being, including health care and total well-being offerings.
- Retirement benefits.
- Commuting-related benefits.
- Opportunities to learn, develop new skills, and grow professionally.
- An inclusive team and commitment to employees' and broader communities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
