Marketing Operations Specialist

Interface•Atlanta, GA
•Hybrid

About The Position

The Marketing Operations Specialist supports Interface’s Global Marketing organization by managing day-to-day financial workflows, including purchase orders, invoices, payment follow-up, budget tracking and approvals. The role works closely with Finance, Accounts Payable and external vendors to keep marketing work moving accurately and on budget. The position also manages vendor documentation and contract routing, supports planning, coordinates meetings and events, and helps keep Brand, Creative, Digital and Marketing Operations teams organized. As the operations team model evolves, the specialist will provide flexible project support and contribute to process improvement. The role requires strong organization, accuracy, follow-through, sound judgment and clear communication with leadership and cross-functional partners.

Requirements

  • At least 4 years of experience in marketing operations, finance administration, procurement or a related field.
  • Experience managing purchase orders, invoices, budgets and vendor payments.
  • Experience partnering with Finance, Accounts Payable and external vendors.
  • Strong Excel skills and comfort working with budgets, spending reports and financial data.
  • Excellent organizational skills and strong attention to detail.
  • Ability to problem-solve and keep management informed about key developments.
  • Self-starter with a proactive approach to work.
  • Ability to keep work on track, on budget and in scope.
  • Ability to work independently or with a group.
  • Excellent written and verbal communication skills.
  • Ability to build productive working relationships with Finance, Accounts Payable, vendors and cross-functional partners.
  • Adaptability and flexibility in a changing environment.
  • Proficiency in Microsoft Word, Excel and PowerPoint.

Nice To Haves

  • Bachelor’s degree in Business, Marketing, Finance, Communications, Operations or a related field.
  • Knowledge of project management software such as Hive or Quickbase.

Responsibilities

  • Own the end-to-end purchase order process, including creation, entry, tracking, approvals and closeout.
  • Administer marketing CCA and CEA requests, ensuring timely routing, approvals and documentation.
  • Manage invoice processing and payments in partnership with vendors and Accounts Payable.
  • Follow up on payment status and resolve unpaid or delayed vendor payments.
  • Maintain accurate records of payment status, payment numbers and supporting documentation.
  • Track and reconcile monthly budgets, flagging discrepancies as needed.
  • Add product costs to the monthly product cost sheet and keep it current.
  • Maintain PO, invoice, budget and payment trackers for visibility and accuracy across marketing.
  • Manage marketing budgets in conjunction with project management and finance teams.
  • Serve as a point of contact for vendors regarding purchase orders, invoicing and payment questions.
  • Keep financial records, approvals and documentation organized, current and audit-ready.
  • Coordinate with legal on contracts, approvals and other legal matters.
  • Maintain vendor documentation, including certificates of insurance and other compliance records.
  • Track and maintain marketing scopes of work and vendor agreements.
  • Support annual planning by coordinating timelines, documentation and stakeholder inputs.
  • Coordinate team meetings, events and departmental logistics as needed.
  • Support production and photoshoot-related paperwork, including releases and credits.
  • Identify opportunities to improve processes, documentation and operational efficiency.
  • Help flag missing, outdated or incomplete project information in Hive and other tools and pass findings to Project Managers for follow-up.
  • Help maintain project reports, dashboards and documentation for visibility and consistency across the marketing portfolio.
  • Provide general operational, coordination and project support as business needs evolve.
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