Marketing Operations Program Manager

Stripe

16h

About The Position

Stripe is seeking a Program Manager for its Marketing Operations team, which manages the systems, processes, and data infrastructure behind Stripe’s global marketing engine. The role leads cross-functional programs that help Stripe reach new businesses and supports the company’s mission. It sits at the intersection of technology, data, and program management, combining strategic planning with hands-on execution and close partnership with engineering.

The successful candidate will own key marketing and sales development operations workstreams and partner with teams across marketing, sales development, product, and engineering. The work focuses on delivering scalable solutions that improve operational efficiency, data quality, and pipeline impact, including the use of automation and AI-powered tools.

Requirements

• At least 6 years of experience in B2B marketing, sales, or revenue operations, or a related program management role in a high-growth technology environment.
• At least 3 years of day-to-day experience with marketing automation platforms, CRM platforms, prospect data, and lead management.
• At least 3 years of end-to-end program management experience for cross-functional marketing, sales, and engineering initiatives.
• Experience building AI agents, with examples of agents deployed and ways AI is used daily beyond chat.
• At least 3 years of conducting independent analysis using queries, dashboards, and AI, and partnering with analysts and data scientists for more complex analytics.
• At least 3 years of defining personal scope and goals and collaborating with a distributed, global team to deliver them.
• Excellent written and verbal communication skills, including explaining complex operational concepts to diverse marketing, sales, and engineering stakeholders.

Nice To Haves

• At least 3 years of experience with Salesforce or Marketo, including lead and contact management, campaign attribution, and marketing-to-sales data flows.
• Experience implementing AI tools to improve marketing operations workflows and productivity.
• Experience working with global teams on a day-to-day basis.
• Experience in financial services, payments, or B2B software industries.

Responsibilities

• Create and lead programs to build an agentic acquisition program for engaging with prospects.
• Own end-to-end program delivery, including communications, milestone tracking, cross-functional workstreams, and regular roadmap progress updates.
• Lead programs that address recurring sales development and marketing operations challenges; define objectives and success metrics and build repeatable, scalable processes.
• Partner with marketing, product, and engineering to scope business requirements, coordinate discovery, and translate operational needs into requirements for internal tools.
• Coordinate review cycles, pilots, and feedback collection; summarize required changes, identify launch-blocking issues, and escalate risks.
• Improve ongoing operations through process innovation, automation, and adoption of AI-powered tools.
• Maintain scalable documentation and coordinate with offshore production teams and cross-functional partners across time zones.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed