Marketing Greeter | Travel + Leisure

Travel + Leisure Co. • Orlando, FL

10d

About The Position

The Marketing Greeter is the first point of contact for resort guests and helps connect them with the marketing team. The role focuses on welcoming guests and directing them to resort kiosks or booths to learn about vacation ownership opportunities, hotel stays, park experiences, and event promotions. The position also shares basic resort information and supports guest flow and marketing attendance in a fast-paced resort environment.

Requirements

• High school diploma or equivalent required.
• Outgoing, people-oriented personality with strong communication skills.
• Ability to confidently approach and engage guests.
• Comfort working in high-traffic areas with diverse guest interactions.
• Flexible, adaptable, and able to multitask in a dynamic resort environment.
• Ability to stand for extended periods and occasionally lift up to 25–50 pounds.
• Must pass a background check and drug screening.

Nice To Haves

• At least 1 year of customer service, hospitality, or sales support experience is preferred.

Responsibilities

• Greet and engage resort guests in a friendly, approachable, and professional manner.
• Direct guests to marketing kiosks or booths to learn about vacation ownership opportunities, resort events, hotel promotions, and theme park packages.
• Share basic resort information and answer general questions about amenities, services, dining, and attractions.
• Build excitement and encourage guests to participate in presentations and promotions.
• Partner with marketing and events teams to support guest flow and drive attendance.
• Maintain a professional appearance and positive attitude while representing the resort brand.
• Adapt to changing guest volumes and marketing needs in a fast-paced environment.
• Perform other guest service and marketing support duties as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time off, depending on position
• Parental leave, depending on position
• Paid holidays, depending on position
• Wish Day paid time to volunteer at an approved organization
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED