Leisure Travel Advisor

Boscov's • Easton, PA

1d • Onsite

About The Position

Boscov’s Travel is hiring a full-time, in-office Leisure Travel Advisor to help clients plan and book travel. The role is suited to an energetic, friendly, and motivated person who is passionate about helping customers create memorable trips. Candidates with travel-industry, sales, or customer-service experience are preferred, but Boscov’s is willing to train the right person through a 10-week in-depth training course.

The advisor discusses clients’ travel goals, coordinates trip arrangements and budgets, and books travel using travel software. The role includes creating domestic and international air, hotel, car, and ground transportation arrangements, booking travel insurance, maintaining awareness of travel restrictions and safety protocols, supporting day-to-day travel program administration, and managing relationships with key travel vendors. Advisors are expected to help deliver accurate, high-quality customer experiences and understand or learn industry standards and best practices for travel, payments, and expenses.

Requirements

• Two years of leisure travel selling experience is required.
• Air travel booking automation experience; Sabre is preferred.
• Strong knowledge of a computer reservations system.

Nice To Haves

• Experience in the travel industry, sales, or customer service.
• Significant personal travel experience.
• Ability to prioritize and multitask.
• Customer relationship management skills.
• Excellent organizational and communication skills.
• Knowledge of domestic and international travel.

Responsibilities

• Discuss and coordinate clients’ travel goals and establish budgets.
• Book travel arrangements and related documentation using travel software, including travel insurance.
• Stay aware of current travel restrictions and safety protocols for transportation modes and destinations.
• Support the travel team with day-to-day administration of the travel program.
• Make travel arrangements and assist customers with planning and booking them.
• Manage relationships with key travel vendors.
• Help ensure teams provide customers with accurate, high-quality experiences.
• Create domestic and international travel arrangements, including air, hotel, car, and ground transportation.
• Understand or learn industry standards and best practices for travel, payment, and expenses.

Benefits

• Competitive compensation package and generous starting salary.
• Weekly pay.
• Comprehensive benefits package, including medical and dental.
• Paid vacations and personal days.
• Liberal employee discounts on travel and in Boscov’s department stores.
• A 10-week in-depth training course for candidates who have travel passion but lack experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed