Leisure Travel Advisor

Direct Travel • Dallas, TX

6h • Hybrid

About The Position

As a key member of the Leisure Travel team, the Leisure Travel Advisor works in the Dallas office and creates exceptional travel experiences while delivering outstanding customer service. The role plans and books leisure travel, manages complex arrangements and client relationships, and handles multiple client requests and deadlines in a fast-paced environment. The position is 95% on-site in the Dallas office and 5% remote. The stated regular schedule is Monday to Friday, either 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m. CST; nights and weekends may be needed.

Requirements

• At least 2 years of experience in the travel industry; qualifications also specify 5+ years of leisure industry experience.
• Working knowledge of GDS systems; qualifications specify 3+ years of Apollo or Sabre experience, with Sabre preferred.
• Experience with ClientBase or similar CRM systems.
• Proficiency with city, airline, hotel, and car rental codes.
• Proficiency in Microsoft Office software.
• Demonstrated professional customer service skills and ability to deliver consistent, high-quality service.
• Strong communication and interpersonal skills, including effective oral and written communication.
• Strong organizational and time-management skills, attention to detail, accuracy, and the ability to maintain high productivity.
• Ability to work independently with minimal supervision.
• Ability to work nights and weekends when needed.
• Proven pursuit of learning and self-development.
• Ability to demonstrate personal and organizational integrity.
• Must be lawfully able to work in the United States and have unrestricted U.S. work authorization.

Nice To Haves

• Bachelor’s degree or equivalent business education preferred.
• Strong knowledge of global geography and travel destinations.

Responsibilities

• Plan and book leisure travel, including air, hotel, car rentals, cruises, and vacation packages.
• Provide expert recommendations and personalized travel solutions.
• Use GDS systems to complete bookings efficiently and accurately.
• Maintain client profiles and reservations using CRM systems such as ClientBase.
• Deliver customer service before, during, and after travel.
• Handle changes, cancellations, and problem resolution professionally.
• Manage multiple client requests and deadlines simultaneously.
• Maintain a favorable company image when interfacing with outside sources.
• Work in a team environment supporting management and staff, following policies, providing feedback, assisting with special projects, and taking on additional responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed