Leisure Travel Advisor

Direct Travel • Dallas, TX

2d • Hybrid

About The Position

The Leisure Travel Advisor is a key member of the Leisure Travel team, based in the Dallas office. The role plans and books leisure travel and provides personalized recommendations and customer service throughout the travel experience. It manages complex arrangements and multiple client requests, using GDS and CRM systems to make accurate bookings and maintain client profiles and reservations.

The position is 95% on-site in the Dallas office and 5% remote. Hours are Monday through Friday, either 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m. CST. The advisor may need to work nights and weekends when needed.

Requirements

• Minimum 2 years of experience in the travel industry.
• 5+ years of leisure industry experience.
• 3+ years of GDS experience, with Apollo or Sabre.
• Working knowledge of GDS systems; Sabre is preferred.
• Experience with ClientBase or similar CRM systems.
• Proficiency with city, airline, hotel, and car rental codes.
• Proficiency in Microsoft Office software.
• Demonstrated professional customer service skills.
• Excellent oral and written communication skills.
• Exceptional organizational and time-management abilities, with organizational skills that result in high productivity.
• High attention to detail and accuracy.
• Ability to work independently with minimal supervision and in a team environment.
• Ability to work nights and weekends when needed.
• Ability to lawfully work within the US and have unrestricted US work authorization.
• Ability to demonstrate personal and organizational integrity.
• Proven pursuit of learning and self-development.

Nice To Haves

• Bachelor’s degree or equivalent business education preferred.
• Sabre GDS experience preferred.

Responsibilities

• Plan and book leisure travel, including air, hotel, car rentals, cruises, and vacation packages.
• Provide expert recommendations and personalized travel solutions.
• Use GDS systems to complete bookings efficiently and accurately.
• Maintain client profiles and reservations using CRM systems such as ClientBase.
• Deliver outstanding customer service before, during, and after travel.
• Handle changes, cancellations, and problem resolution professionally.
• Manage multiple client requests and deadlines simultaneously.
• Work in a team environment supporting management and staff, following policies, providing feedback, assisting with special projects, and taking on additional responsibility.
• Maintain a favorable company image when interfacing with outside sources.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed