Marketing Greeter | Travel + Leisure

Wyndham Hotels & Resorts • Orlando, FL

9d

About The Position

The Marketing Greeter is the first point of contact for resort guests and connects them with the marketing team. The role welcomes and engages guests, directing them to resort kiosks or booths to learn about vacation ownership opportunities, hotel stays, park experiences, and event promotions. The position also provides basic resort information and supports guest flow and marketing attendance in a fast-paced, guest-focused environment.

Requirements

• High school diploma or equivalent.
• Outgoing, people-oriented personality with strong communication skills.
• Ability to confidently approach and engage guests.
• Comfort working in high-traffic areas with diverse guest interactions.
• Flexible, adaptable, and able to multitask in a dynamic resort environment.
• Ability to stand for extended periods and occasionally lift up to 25–50 pounds.
• Must pass a background check and drug screening.

Nice To Haves

• At least 1 year of customer service, hospitality, or sales support experience is preferred.

Responsibilities

• Greet and engage resort guests in a friendly, approachable, and professional manner.
• Direct guests to marketing kiosks or booths to learn about vacation ownership opportunities, resort events, hotel promotions, and theme park packages.
• Share basic resort information and answer general questions about amenities, services, dining, and attractions.
• Build excitement and encourage guests to participate in presentations and promotions.
• Partner with marketing and events teams to support guest flow and drive attendance.
• Maintain a professional appearance and positive attitude while representing the resort brand.
• Adapt to changing guest volumes and marketing needs in a fast-paced environment.
• Perform other guest service and marketing support duties as needed.

Benefits

• Medical, dental, and vision benefits for eligible associates.
• Flexible spending accounts.
• Life and accident coverage.
• Disability coverage.
• Depending on position, paid time off, parental leave, and holidays.
• Paid volunteer time through Wish Day.
• 401(k) with employer match, subject to eligibility requirements.
• Legal and identity theft plan.
• Voluntary income protection benefits.
• Wellness program, subject to provider availability.
• Employee Assistance Program.
• Career growth opportunities within the hospitality and vacation ownership industry.
• Inclusive, fun, and guest-focused work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED