Marketing Customer Data Coordinator

Tenaquip LimiteeBaie-D'Urfé, QC

About The Position

The Marketing Customer Data Coordinator plays a key role in maintaining the accuracy and integrity of customer information, managing mailing lists, and assisting with customer communications and promotional campaigns. Accurate and up-to-date customer information supports marketing, sales, and service operations across the organization. This role will help ensure the effectiveness of our marketing efforts and support excellent customer service.

Requirements

  • Minimum 1-2 year experience an administrative role.
  • Strong proficiency in Microsoft Excel.
  • Ability to use basic Microsoft Office Suite (Word, PowerPoint, Outlook, Teams).
  • Ability to accurately enter and maintain data records.
  • Ability to manage confidential information with discretion.
  • Strong attention to detail, good organizational and time management skills.
  • Customer-focused with a collaborative team-oriented approach.
  • Strong communication skills.
  • Bilingual (French and English), spoken and written.

Nice To Haves

  • ERP and reporting systems (Tableau, CRM), an asset

Responsibilities

  • Maintain and update customer accounts and contact information within the company database.
  • Contact customers to verify and update account information.
  • Ensure customer records are accurate, organized, and up to date.
  • Maintain and review database reports to ensure accuracy and integrity.
  • Prepare and maintain mailing lists for marketing promotions and campaigns.
  • Assist with customer communications and the distribution of promotional materials.
  • Coordinate, build and respond to requests for customer information updates.
  • Assist in planning and coordinating corporate events, conferences, tradeshows.
  • Provide administrative support to Marketing, Sales, and Customer Service teams.
  • Support reception and general office administration on an occasional basis.
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