Marketing & Business Development Specialist

Emerald Design Works•Chicago, IL
•$70,000 - $85,000•Onsite

About The Position

Emerald Design Works is seeking a Marketing & Business Development Specialist to build and manage marketing efforts that support business growth. The role coordinates internal marketing activity and external marketing partners, creates content and sales tools for business development and partnership leaders, and administers HubSpot to track and improve results. It is an on-site position based in either the River North office in Chicago or the downtown Greensboro, North Carolina office. The position reports to the Chief Executive Officer and directly supports the Director of Strategic Partnerships. The specialist works hands-on across marketing, business development, and operations as part of a small team. The role includes coordinating marketing campaigns and events; preparing proposals and pursuit materials; supporting prospect and partner research and follow-up; maintaining pipeline processes and CRM data; building reports; and managing agreements and contract records from drafting through execution. The specialist may also take on other tasks as needed to keep business development moving.

Requirements

  • At least 3 years of experience in sales enablement, business development support, sales or marketing operations, or B2B sales.
  • Experience creating proposals, presentations, or sales content that helped win business.
  • Strong writing and presentation skills, including the ability to turn complex offerings into clear, persuasive material.
  • CRM administration experience, ideally with HubSpot, including workflows, pipelines, reporting, and data management.
  • Experience coordinating marketing activities such as newsletters, social media, events, and website updates, and managing outside agencies and partners.
  • Exceptional attention to detail, particularly with contracts such as MSAs and SOWs.
  • Strong organization and ability to manage several priorities at once.

Nice To Haves

  • Experience in design, creative, or professional services, or supporting strategic partnerships or channel programs.
  • Basic design skills with Canva, PowerPoint, or Figma.
  • Familiarity with e-signature and contract tools such as DocuSign or PandaDoc.

Responsibilities

  • Coordinate marketing activity through a shared calendar, including the e-newsletter, social media, website updates, conferences, and events.
  • Create marketing materials using Canva, Photoshop, or similar software.
  • Coordinate third-party marketing partners on scope, timelines, deliverables, and budget.
  • Support the CEO and Director of Strategic Partnerships with research, meeting preparation, and prospect and partner follow-up.
  • Prepare proposals, presentations, pitch decks, and tailored materials for client and partner pursuits.
  • Track pipeline and partnership activity, keep next steps moving, and flag opportunities that need attention.
  • Create and maintain case studies, proposals, one-pagers, and email templates in an organized HubSpot content library.
  • Document and refine the business development process, qualification criteria, and pipeline stages, and train new interior designers on how the company wins work and their role in the process.
  • Administer HubSpot users, permissions, properties, pipelines, workflows, and integrations.
  • Maintain clean and complete CRM data, establish standards for logging deals, contacts, and activities, and train the team on HubSpot.
  • Build dashboards and reports on pipeline, win rates, and marketing results, and report findings to leadership.
  • Manage Master Service Agreements, Statements of Work, and Procurement Proposals from draft through execution, checking scope, pricing, terms, dates, and client details for accuracy.
  • Track signatures, follow up on outstanding agreements, and maintain organized contract records.
  • Step in where needed to keep the business development engine moving.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Paid time off.
  • Paid sick time.
  • Nine paid company holidays, including the employee's birthday.
  • Monthly cell phone reimbursement.
  • Professional development opportunities.
  • Collaborative culture.
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