Marketing & Business Development Specialist

Emerald Design Works•Greensboro, NC
•$70,000 - $85,000•Onsite

About The Position

Emerald Design Works is seeking a Marketing & Business Development Specialist to build and run marketing activities that support business growth. The role plans and coordinates marketing efforts, works with third-party marketing partners, creates content and tools for business development and partnership leaders, and administers HubSpot to track and improve results. This is an on-site position based in either the River North office in Chicago or the downtown Greensboro, NC office. The role reports to the Chief Executive Officer and directly supports the Director of Strategic Partnerships. As part of an intentionally small team, the specialist works hands-on across marketing, business development, and operations, and steps in where needed to keep the business development engine moving.

Requirements

  • At least 3 years of experience in sales enablement, business development support, sales or marketing operations, or B2B sales.
  • Experience creating proposals, presentations, or sales content that helped win business.
  • Strong writing and presentation skills, with the ability to turn complex offerings into clear, persuasive material.
  • CRM administration experience, ideally with HubSpot, including workflows, pipelines, reporting, and data management.
  • Experience coordinating marketing such as newsletters, social media, events, and website updates, and comfort managing outside agencies and partners.
  • Exceptional attention to detail, especially with contracts such as MSAs and SOWs.
  • Strong organizational skills and ability to manage several priorities at once.

Nice To Haves

  • Experience in design, creative, or professional services, or supporting strategic partnerships or channel programs.
  • Basic design skills using Canva, PowerPoint, or Figma.
  • Familiarity with e-signature and contract tools such as DocuSign or PandaDoc.

Responsibilities

  • Coordinate marketing activity through a shared calendar, including newsletters, social media, website updates, and conferences and events from registration and logistics through booth materials and follow-up.
  • Create marketing materials using Canva, Photoshop, or similar software.
  • Coordinate with third-party marketing partners on scope, timelines, deliverables, and budget.
  • Support the CEO and Director of Strategic Partnerships with research, meeting preparation, and prospect and partner follow-up.
  • Prepare proposals, presentations, pitch decks, and tailored materials for client and partner pursuits.
  • Track pipeline and partnership activity, keep next steps moving, and flag opportunities needing attention.
  • Create and maintain collateral—including case studies, proposals, one-pagers, and email templates—in an organized HubSpot content library, maintaining consistent messaging and positioning.
  • Document and refine business development processes, qualification criteria, and pipeline stages, and train new interior designers on how the company wins work and their role in that process.
  • Administer HubSpot, including users, permissions, properties, pipelines, workflows, and integrations.
  • Maintain clean and complete CRM data, establish standards for logging deals, contacts, and activities, and train the team on HubSpot.
  • Build dashboards and reports on pipeline, win rates, and marketing results, and report findings to leadership.
  • Manage Master Service Agreements, Statements of Work, and Procurement Proposals from draft through execution, checking documents for accuracy in scope, pricing, terms, dates, and client details.
  • Track signatures, follow up on outstanding agreements, and maintain organized contract records.
  • Provide additional support as needed to keep business development moving.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Paid time off.
  • Paid sick time.
  • Nine paid company holidays, including the employee's birthday.
  • Monthly cell phone reimbursement.
  • Professional development opportunities.
  • Collaborative culture and opportunities to work alongside talented professionals.
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