Marketing and Sales Manager

Glenna Stone Interiors•Philadelphia, PA

About The Position

Glenna Stone Interiors is seeking a Marketing and Sales Manager to support marketing, prospective-client administration, relationship management, photography, public relations, strategic initiatives, and department operations. The role provides administrative and coordination support to the Principal, Fractional CMO, consultants, and other partners. Responsibilities include managing marketing content and assets, maintaining CRM and email marketing systems, coordinating prospective-client workflows, assisting with events and campaigns, and reporting on marketing metrics. The position is based at a Philadelphia luxury interior design firm serving clients across the greater Philadelphia area, Delaware, surrounding beach communities, and nationwide. The role involves computer-based work as well as on-site content capture, events, and photoshoots. Occasional work outside standard business hours and periodic overnight travel are expected.

Requirements

Bachelor’s degree required.
At least 7 years of experience in administrative support, marketing coordination, or a similar role.
Experience managing social media platforms, including Instagram, Facebook, LinkedIn, Pinterest, and YouTube.
Experience with CRM systems such as Dubsado and email marketing platforms such as Mailchimp.
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Collaborative team player who works well across departments.
Ability to thrive in a fast-paced environment with shifting priorities and contribute to a positive, supportive work environment.
Proactive communication skills, including keeping leadership informed and moving work forward independently.
Ability to manage workflows, schedules, and project deadlines.
Attention to detail and a proactive approach to problem-solving.
Ability to maintain confidentiality and professionalism and work in a partner- and client-facing role.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, and Google Workspace.
Ability to sit for extended periods while working at a computer.
Ability to stand, walk, reach, and bend for extended periods while capturing content, supporting events, or working at photoshoots.
Ability to lift and move materials weighing up to 25 pounds.
Availability to support onsite events and photoshoots occasionally outside standard business hours, with periodic overnight travel.
Strong visual acuity for reviewing detailed graphics, photography, and on-screen content.

Nice To Haves

Bachelor’s degree preferred in Marketing, Business Administration, Communications, or a related field.
Familiarity with website content management systems such as WordPress.
Basic graphic design skills using Adobe Creative Suite, Canva, or similar tools.

Responsibilities

Provide administrative support to the social media firm and Fractional CMO across Instagram, Facebook, LinkedIn, Pinterest, and YouTube.
Partner on the firm’s blog by writing and editing content, optimizing it for SEO, planning content, and scheduling it in Mailchimp.
Coordinate website updates with the website consultant, including portfolio, photography, and content changes.
Provide administrative support for print and programmatic advertising, including coordination with the graphic designer.
Conduct initial inquiry calls with prospective clients.
Maintain prospective-client communications and status updates in Dubsado, manage workflows, and assist with scheduling, proposal and contract edits, and client onboarding.
Track prospective-client metrics and run weekly internal prospective-client meetings, including taking and distributing notes.
Maintain communication and status tracking for referral partners, including builders, architects, realtors, and developers.
Maintain Mailchimp email marketing lists and distribute company announcements and industry updates to clients and referral partners.
Manage client retention plans by maintaining tracking spreadsheets and coordinating cards to past and current clients.
Support the Fractional CMO in planning, preparing for, and following up on professional photoshoots; coordinate onsite logistics and provide hands-on support during shoots.
Capture behind-the-scenes content at project sites and photoshoots, and capture studio content as needed for seasonal campaigns and events.
Format, rename, and organize captured content in the marketing asset database, share it with the social media consultant, and coordinate its digital use.
Maintain a cohesive, on-brand luxury visual identity across captured content in accordance with the firm’s visual guidelines.
Provide administrative support to the Principal and Fractional CMO for local and national press and media relations.
Support the Principal and Fractional CMO on marketing initiatives and internal projects.
Support planning and execution of studio events, business development meetings and events, and marketing campaigns.
Report on key metrics for social media, the website, and advertising outlets.
Support the development of printed marketing materials and coordinate with graphic designers and other third-party professionals.
Coordinate and execute seasonal and client gifting.
Provide administrative support and coordination for philanthropy and charitable giving.