Marketing and Community Outreach Assistant

Meadow Falls of Chagrin Valley • Chagrin Falls, OH

18h • Onsite

About The Position

Meadow Falls of Chagrin, an Assisted Living and Memory Care community, is seeking an enthusiastic, outgoing, and creative Marketing and Community Outreach Assistant. The role supports marketing and outreach efforts, builds relationships with referral sources and the local community, and helps prospective residents and families explore senior living options. The position also contributes to community events, promotional content, inquiry tracking, and administrative tasks in support of the Executive Director and marketing team.

The ideal candidate is energetic, personable, creative, and motivated, with a genuine passion for working with seniors and their families. This is a part-time position based in Chagrin Falls, Ohio.

Requirements

• Excellent communication and interpersonal skills.
• Friendly, outgoing, and professional personality.
• Strong organizational and time-management skills.
• Comfort speaking with families, professionals, and community organizations.
• Ability to work independently and as part of a team.
• Genuine passion for working with seniors and their families.

Nice To Haves

• Experience with social media, Canva, marketing, or sales.
• Previous healthcare, senior living, hospitality, or customer service experience.

Responsibilities

• Assist with marketing and outreach efforts to increase community awareness and occupancy.
• Build and maintain relationships with hospitals, rehabilitation centers, social workers, hospice agencies, physicians, and other referral sources.
• Conduct community tours and assist prospective residents and families throughout the inquiry process.
• Follow up with prospective residents and families through phone calls, emails, and personal correspondence.
• Represent Meadow Falls at community networking events, health fairs, and local business gatherings.
• Assist with planning and coordinating resident, family, and community events.
• Create social media content, flyers, newsletters, and promotional materials.
• Maintain accurate records of inquiries, tours, follow-ups, and referral sources.
• Provide exceptional customer service and make prospective families feel welcomed and valued.
• Support the Executive Director and marketing team with additional administrative and marketing responsibilities.

Benefits

• Welcoming, family-oriented community.
• Opportunity to make a meaningful difference in the lives of seniors and their families.
• Rewarding position with opportunities to grow.
• Work alongside a team that takes pride in providing exceptional care.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed